1. How can i order?
You can send us inquiry with your interested items, or you can just speak to us online (msn or skype) to tell us your interested items, then we calculate the total costs, and after payment is made, we will ship your order imediatelly.
2. What about the payment metheds?
Our accepted payment metheds are: Western Union, Bank Transfer, Money Gram and face to face cash payment. you can also order lasers online from our webstore:http://www.aliexpress.com/store/200267
3. What about the way of shipment
We will ship your items by China post air mail, EMS and DHL according to your requests.
China post air mail usually takes about 15days to most of the countries.
EMS usually takes about 5-9days to most of the countries
DHL usually takes about 4-6days to most of the countries
4. How can i get a free shipping order?
You just need to order more than our MOQ(min order quantity), then you'll get a free shipping.
5. Can i order less than the MOQ quantity or can i mix the order to meet the MOQ quantity?
Yes, you can order whatever quantity you want, and if it is less than our MOQ quantity, you just need to pay a little bit more shipping costs( please contact us for shipping costs if your order is less than our MOQ quantity). And if you mix the order to meet our MOQ quantity you'll still get a free shipping. If you order more than our MOQ quantity , you'll get some discounts for sure!
6. Can i get free samples?
Sorry, we dont offer free samples. You have to pay all the costs for sample order!
7. How long is the warranty?
We offer 1 year warranty for all our products, but you have to ship them back first. then we will exchange new items and ship to you. For this, we both pay a one way shipping costs.
8. Do you offer drop shipping?
Yes, we do.
9. Do you offer OEM or customized services?
Yes, only when your order quantity is a pretty big one.
10. Are all your laser pointers true power.
Yes, all our laser pointers are true power and as same as we discribed. We are looking for a long term business relationship with all our customers, we belive in Quality Fist policy. If not , you'll get your money back!
If you have any other questions, you are most welcomed to contact us by email or send us instant message by MSN or SKYPE. OXlasers is here at your service anytime.